Professional Services
Havn Hosting
About Havn Hosting
Havn Hosting is a Courtenay-based short-term rental management company founded by two couples who run their own Superhost properties across BC. The team handles pricing, listings, guest communication, and turnovers for owners who want rental income without the late-night phone calls.
Havn Hosting is a short-term rental management company founded by two couples who have been running their own Superhost properties across British Columbia for the better part of a decade. Founders Lucas and Carissa are based in the Comox Valley and run a suburban loft suite designed for couples and business travellers, while Kit and Jenny operate a high-performing cabin in the Okanagan that caters to larger groups, and both couples bring complementary skill sets to the management side of the business. Pricing is set using real-time tools that track seasonality, demand, and competitor performance, and owners get access to revenue dashboards so they can see how their property is doing without having to ask.
The service menu is split into three tiers: Essentials, for owners who want help with listing setup, high-quality photography, SEO-rich listing descriptions, and dynamic pricing but still want to handle guest communication themselves; Concierge, which adds calendar sync across platforms, full guest communication from pre-booking through in-stay support, review management, and basic issue resolution; and Premier, which is fully managed with turnover coordination, supply restocking, maintenance coordination with trusted vendors, emergency response, and 24/7 guest support. The founders built Havn Hosting because they know what it is like to own a rental property but not have the time to maximize the income potential, and the fee structure is a percentage of monthly revenue so the team's incentives line up with the owner's rather than billing for hours. The company is based in Courtenay, manages properties across Vancouver Island and the Okanagan, and works with owners on the North Shore and in North Vancouver who have cabins, suites, or waterfront properties that fit a short-term rental model.
Owners typically upgrade from Essentials to Concierge or Premier once they see what the dynamic pricing and SEO work does to occupancy, and the upgrade is structured as a clean handoff with no penalty. The maintenance vendor network is built on Vancouver Island and the Okanagan, and is being expanded into the Lower Mainland as the company grows.
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Based outside North Vancouver and serves it as part of a wider area, so this is a call-out service rather than somewhere to visit.
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